Responsible gambling

Responsible Gaming at BitStarz

As a responsible gaming provider, we prioritize the well-being of our players. Our aim is to ensure that all players enjoy our games responsibly and within their means.

Identifying Problem Gambling

We understand that problem gambling can affect anyone, regardless of age or background. If you think you might be experiencing problems with your gambling habits, please take a moment to ask yourself:

Have I been spending more money on gaming than I can afford?
Am I using borrowed money to fund my gaming activities?
Do I feel anxious or stressed when I'm not gaming?
Have I tried to cut down or control my gaming without success?

If you answered "yes" to any of these questions, it may be worth speaking with a professional counselor or support group.

Tools and Resources

To help you maintain healthy gaming habits, we offer the following tools and resources:

Self-Exclusion: You can choose to self-exclude yourself from our platform for a specified period, ranging from 6 months to permanently.
Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much money you spend on gaming.
Session Time Limits: Establish time limits for your gaming sessions to prevent excessive play.
Reality Check: We'll remind you of the amount of time and money you've spent gaming during each session.

Responsible Gaming Features

To further support responsible gaming, we have implemented the following features:

Game Limitations: Some games may be restricted or unavailable based on your location or account settings.
Bet Limits: Set limits on individual bets to prevent excessive wagering.
Win and Loss Limits: Establish daily win and loss limits to help you track your progress.

Helpful Links

We've partnered with several organizations that provide expert advice and support for problem gamblers:

National Council on Problem Gambling (NCPG)
GamCare
Responsible Gaming Trust

Please note that these resources are not affiliated with BitStarz, but rather external organizations dedicated to supporting individuals struggling with problem gambling.

Reporting Concerns

If you have concerns about a player's behavior or suspect someone may be experiencing problems with their gaming habits, please contact our support team. We're committed to maintaining a safe and responsible gaming environment for all players.