Privacy Policy

BitStarz is committed to protecting the privacy and security of our users. This policy outlines how we collect, use, store, share, and protect your personal information.

Collection of Personal Information

When you create an account or make a deposit on BitStarz, we may collect various types of personal data from you, including:

Full name
Email address
Phone number
Date of birth
Address
Payment details (credit/debit card numbers, bank account information)
IP address and browser type

We also collect technical data about your device and browsing behavior, such as:

Device ID
Operating system
Browser type and version
Screen resolution and color depth
Language preference
Time zone

Use of Personal Information

BitStarz uses the collected personal information to provide our services, including:

Authentication and account management
Payment processing and verification
Customer support and communication
Marketing and promotional activities (optional)
Security and fraud prevention measures

We may also use your data to improve our services, such as optimizing game performance or recommending games based on your preferences.

Sharing of Personal Information

BitStarz shares personal information with third-party service providers for the following purposes:

Payment processing: We share payment details with our payment processors to facilitate transactions.
Game development and distribution: We share technical data about your device and browsing behavior with game developers to improve their products.
Marketing and advertising: We share aggregated and anonymized data with marketing partners to deliver targeted ads.

Storage of Personal Information

We store personal information in secure servers, using industry-standard encryption methods (HTTPS) to protect against unauthorized access. Data is stored for as long as necessary to provide our services or comply with regulatory requirements.

Data Subject Rights

You have the following rights regarding your personal data:

Right to access and update your information
Right to delete or restrict processing of your data
Right to object to direct marketing or profiling activities
Right to data portability (exporting your data in a machine-readable format)

To exercise these rights, please contact our support team.

Security Measures

We implement robust security measures to protect against unauthorized access, including:

Firewalls and intrusion detection systems
Encryption of sensitive data
Regular software updates and patching
Access controls and role-based permissions

Changes to This Policy

BitStarz reserves the right to modify this policy at any time. We will notify you of significant changes via email or in-game notifications.

Dispute Resolution

If you have a complaint regarding our handling of your personal data, please contact our support team. We will investigate and respond promptly.

By using BitStarz services, you acknowledge that you understand and agree to this Privacy Policy.